Terms and Conditions for Petgestore
Effective Date: December 9, 2024
Welcome to Petgestore! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using Petgestore, you agree to comply with these Terms, as well as our Privacy Policy and Refund and Return Policy. If you do not agree with any part of these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing or using Petgestore, you acknowledge that you have read, understood, and agreed to abide by these Terms. If you disagree with any part of the Terms, you should not use our services or make any purchases.
2. Use of Our Website
Petgestore grants you a limited, non-exclusive, non-transferable license to use the website for personal, non-commercial purposes only. You agree to use this website in compliance with all applicable laws, rules, and regulations. You may not use our website for any unlawful or prohibited purpose that may harm Petgestore, its users, or its reputation.
3. Product Availability
We make every effort to ensure that the products listed on Petgestore are available for purchase. However, due to fluctuations in stock and demand, some products may be temporarily out of stock. If a product is unavailable after you place your order, we will notify you and offer alternatives such as waiting for restocking, choosing a different product, or receiving a full refund.
4. Pricing and Payment
All prices listed on Petgestore are in USD and are subject to change without prior notice. The final price of your order, including applicable taxes, shipping costs, and any applicable discounts, will be shown at checkout. We accept a variety of secure payment methods, including major credit/debit cards, PayPal, and other trusted payment options. By providing your payment details, you authorize Petgestore to charge the total amount of your order to the selected payment method.
5. Order Confirmation
After placing an order, you will receive an order confirmation email with the details of your purchase, including the items ordered, order number, shipping address, and total cost. Please review the order details carefully. If you do not receive a confirmation email or notice any discrepancies, please contact us immediately at info@petgestore.click.
6. Shipping and Delivery
We offer worldwide shipping for all products purchased from Petgestore. Shipping fees are calculated at checkout based on your delivery address and the weight of your order. Once your order is processed and shipped, you will receive a tracking number to track the delivery status of your package. Delivery times may vary based on the shipping method chosen and your location. Petgestore is not responsible for delays caused by third-party carriers, customs delays, or weather disruptions.
7. Order Cancellations
Once your order is placed, it is processed immediately. If you wish to cancel or modify your order, please contact us as soon as possible. If your order has already been shipped, it cannot be canceled or modified. In such cases, you may return the product for a refund or exchange according to our Refund and Return Policy.
8. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for eligible products. Products must be returned in their original, unused condition with all tags and packaging intact. Please refer to our Refund and Return Policy for full details on how to return or exchange items.
9. Discounts and Promotions
Petgestore may offer promotions, discount codes, or special offers from time to time. These offers are subject to specific terms and conditions, including eligibility requirements and product exclusions. Discounts cannot be applied to previous orders or combined with other offers unless specifically stated. Please read the terms of each promotion carefully before completing your purchase.
10. Customer Support
We are committed to providing exceptional customer service. If you have any questions, need assistance with your order, or have concerns about our products or policies, please contact us:
- Email: info@petgestore.click
- Phone: 864-413-5861
- Address: 806 Deer Haven Drive, Greenville, South Carolina, United States
Our customer support team is here to assist you and ensure a smooth shopping experience.
11. Limitation of Liability
To the fullest extent permitted by law, Petgestore is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of products. Our total liability for any claim related to your purchase is limited to the total amount paid for the specific product(s) in question.
12. Intellectual Property
All content on Petgestore, including text, images, logos, product descriptions, and other materials, is the property of Petgestore or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from our website without prior written consent from Petgestore.
13. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Petgestore. We are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policies and terms of service of any third-party websites before providing your personal information or making any purchases.
14. Changes to These Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this page periodically to stay informed of any changes. Your continued use of our website after the changes are posted will constitute your acceptance of the revised terms.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of South Carolina, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts located in Greenville, South Carolina.
16. Contact Us
If you have any questions or concerns about these Terms and Conditions, or need assistance with any aspect of our services, please contact us:
- Email: info@petgestore.click
- Phone: 864-413-5861
- Address: 806 Deer Haven Drive, Greenville, South Carolina, United States
By making a purchase from Petgestore, you agree to these Terms and Conditions. We are committed to providing you with high-quality products and exceptional service for your pets.